Refund Policy
Refund Policy.
This Refund Policy explains when a WW3Planner PRO payment may qualify for a refund, how subscription cancellation differs from a refund, and how payment, access and billing issues are handled.
01 // General Refund Policy
WW3Planner PRO is a digital subscription service.
Once payment has been completed and paid access has been activated or digital service delivery has begun, payments are generally non-refundable.
A customer is not automatically entitled to a refund merely because they later decide that WW3Planner PRO is not suitable for them, they no longer want to use the service, or they did not use all or part of the paid subscription period.
Refunds may nevertheless be provided where required by applicable law or where WW3Planner determines that one of the circumstances described in this policy justifies a refund.
02 // No Change-Of-Mind Refunds
WW3Planner does not provide a voluntary money-back guarantee or trial period for WW3Planner PRO.
The following circumstances do not, by themselves, create a right to a refund:
- deciding after purchase that you no longer want PRO;
- deciding that the available features are not useful to you;
- failing to use the service after purchasing it;
- using the service for only part of the paid period;
- changing your gaming plans or stopping playing the game;
- purchasing the wrong subscription period through your own selection;
- forgetting to cancel before a recurring subscription renewal.
This section does not override mandatory consumer rights that cannot legally be excluded.
03 // Payments Through Whop
Payments for WW3Planner PRO are processed through Whop and Whop Payments.
WW3Planner is the supplier of the WW3Planner PRO digital service. Whop provides payment and transaction infrastructure.
Where a refund is approved by WW3Planner, Whop may process the payment reversal through the payment infrastructure used for the original transaction.
Certain payment-layer issues, such as duplicate or unrecognized charges, may also be investigated by Whop under its applicable payment and buyer procedures.
04 // Qualifying Refund Circumstances
WW3Planner may consider or approve a refund where there is a legitimate issue with the transaction or delivery of the purchased service.
Examples may include:
- a confirmed duplicate payment;
- an incorrect charge caused by a payment-processing error;
- a successful payment where PRO access cannot be delivered or restored because of a confirmed technical failure;
- a payment taken after a subscription was validly cancelled before the applicable renewal deadline;
- a transaction that applicable law requires to be refunded;
- another exceptional circumstance that WW3Planner reasonably determines justifies a refund.
Approval is assessed based on the circumstances of the individual case unless applicable law requires a particular outcome.
05 // How To Request A Refund
For a product, subscription, access or refund issue involving WW3Planner PRO, contact:
Please provide enough information for the purchase to be identified, including where possible:
- the email address used for the purchase;
- the approximate purchase date;
- the WW3Planner PRO subscription period;
- a short explanation of the issue;
- relevant transaction information that does not expose sensitive payment credentials.
06 // Subscription Renewals
WW3Planner PRO subscriptions may automatically renew according to the billing period selected during checkout.
Customers who do not want another billing period must cancel before the next renewal date.
Forgetting to cancel a subscription before renewal does not, by itself, create a right to a refund.
A renewal may nevertheless qualify for review where there is a confirmed payment error, valid prior cancellation, technical problem, statutory right or other exceptional circumstance.
07 // Cancellation Is Not A Refund
Cancelling a subscription prevents future automatic renewals.
Cancellation does not normally reverse or refund a payment that has already been completed.
Unless a separate refund is approved or required by law, PRO access normally remains available until the end of the billing period that has already been paid for.
After that paid period ends, the account may return to WW3Planner FREE.
08 // Duplicate, Incorrect Or Unrecognized Charges
If you believe a transaction was duplicated, processed for an incorrect amount or is not recognized by you, report the issue as soon as reasonably possible.
WW3Planner may assist with identifying the relevant PRO entitlement or transaction.
Payment-layer investigation and reversal may be handled through Whop where appropriate.
09 // Technical Access Problems
If a successful payment has been completed but WW3Planner PRO access is not activated correctly, contact WW3Planner support before purchasing the same subscription again.
WW3Planner will first attempt to verify the transaction and restore the purchased access.
A temporary technical problem does not automatically create a right to a refund where the service can reasonably be restored.
If a confirmed technical failure prevents the purchased service from being delivered and the issue cannot reasonably be resolved, WW3Planner may approve a refund.
10 // Immediate Digital Access
WW3Planner PRO is a digital service designed to provide paid functionality after a successful purchase and account entitlement has been confirmed.
Where applicable law allows statutory withdrawal rights to be limited or lost after immediate digital delivery begins, WW3Planner and its checkout provider may request the consent or acknowledgement required by applicable law.
Nothing in this policy is intended to remove a statutory withdrawal or refund right where the legal requirements for limiting that right have not been satisfied.
11 // Fraud, Abuse And Chargebacks
Refund requests may be reviewed more closely where there are reasonable indicators of fraud, payment abuse, account abuse, misuse of paid access or repeated refund activity.
Where appropriate, customers are encouraged to contact WW3Planner or Whop regarding a billing problem before opening a bank or card-issuer dispute so the issue can first be investigated normally.
Nothing in this policy prevents a customer from exercising rights available through their bank, payment provider, payment network or applicable law.
12 // Refund Processing
If WW3Planner approves a refund, the refund may be processed through Whop using the original transaction.
Refunds are normally returned to the original payment method where that method supports the reversal.
The time required for refunded funds to appear may depend on Whop, the original payment method, the customer’s bank, card issuer or other financial institution.
WW3Planner cannot control banking or payment-network processing delays after a refund has been initiated.
13 // Mandatory Consumer Rights
Customers may have mandatory cancellation, withdrawal, refund or conformity rights under the laws that apply to them.
Nothing in this Refund Policy, the WW3Planner Terms of Service or another WW3Planner notice is intended to exclude, waive or restrict a consumer right that cannot legally be excluded.
Where mandatory law gives a customer rights that are more favorable than this policy, the mandatory legal requirement applies.
14 // Effect Of A Refund On PRO Access
Where a purchase providing WW3Planner PRO access is fully refunded or reversed, the paid entitlement associated with that purchase may be removed.
The underlying WW3Planner account may remain available with FREE access unless there is another reason for the account to be restricted or terminated.
15 // Changes To This Policy
This Refund Policy may be updated as WW3Planner, Whop, payment-processing systems, consumer-law requirements or other relevant circumstances change.
The current version will be published on this page with an updated effective date.
16 // Contact
For subscription, access or refund assistance:
WW3Planner Support
Website:
ww3planner.com
Email:
support@ww3planner.com